Position: Customer Support Executive (Female)
No. of Vacancies:
- Initiate and execute post sales services to customers to ensure customer retention and relationship.
- Collect and combine market reports of competitors' product-line.
- Compare and analyze reports to find out market position of companies.
- Handle incoming and outgoing calls with greetings in a professional way.
- Able to provide information, forward calls, couriers, take messages and transfer information to appropriate person.
- Maintain Clients record and follow up system.
- Provide support to necessary information.
- Collect necessary information from clients.
- Should have excellent interpersonal/ communication skills with excellent command in English.
- Assist admin team members or other dept. members for related works.
- Responsible for telephone marketing.
- Must have smart attitude and be well presentable.
- Energetic & Dedicated about work.
- Excellent communication skills both writing and speaking ability with proper English and Bangla pronunciation .
- Computer knowledge: Email, MS-Excel, MS-Word & MS-Power Point (Fluently Bangla & English types).
- Answering incoming calls from customers and ensure instant customer satisfaction on service query.
- Minimum Graduation.
- Age 23 to 30 years
- Only females are allowed to apply.
- Job Location : Chattogram
WORK EXPERIENCE REQUIREMENTS
Job Level: Entry Level Job
March 02, 2020